Include Written Comments and Speakers in Meeting Files

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Public Engagement Suite enables organizations and municipalities to include approved written comments and speaker participation directly in meeting materials using merge tags. By placing these merge tags within report and minutes designs, you can control whether this information appears in agenda packets before a meeting or in minutes after a meeting. This article explains how to configure and use merge tags to display written comments and speaker sign-ups in item reports, agenda packets, and minutes.

A public comment and speaker sign-up entry in an example Minutes document.

Important Note

Public Engagement Suite functionality can only be configured if the Public Engagement Suite add-on has been enabled. For more information or to enable the feature, please contact your Customer Success Manager or Account Manager.

Show Written Comments and Speaker Sign-Ups Before a Meeting

You can include approved written comments and speaker sign-up information in agenda packets before a meeting. This process uses merge tags within report designs to display public engagement details in item reports and generated packets.

Add Written Comments and Speaker Sign-Ups to a Report Design

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Report Design tile:

    The Report Design tile on the Meetings settings page.

  5. Click the Edit button (purple pencil icon) to the right of the report design you wish to edit:

    The Edit icon to the right of an example report design.

    Note:

    You can also create a new report design from scratch if needed. For instructions on how to create a report design, view the Add and Manage Report Designs article.

  6. In the Content field, insert the [ITEM_WRITTEN_COMMENTS_APPROVED] merge tag wherever you want to pull all approved written comments into the item report, if desired:

    The Content field on the Edit Report Design modal.

  7. In the same Content field, insert the desired “Speaker Name” merge tag wherever you want speaker details to appear in the item report, if desired:

    The Content field on the Edit Report Design modal.

    • [SPEAKER_NAME]: Pulls the Speaker Names into a table

    • [SPEAKER_NAME_TYPE]: Pulls the Speaker Names and Type into a table

    • [SPEAKER_NAME_TYPE_TIME]: Pulls the Speaker Names, Type, and duration into a table

  8. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Report Design modal.

  9. Written comments and/or speaker participation have been added to the selected report design; when item reports that use this item design are generated, the written comments and speaker participation details added up until that point will be shown

  10. Repeat steps 5 through 8 to add written comments and speaker participation to other report designs, as desired

Include Written Comments and Speaker Sign-Ups in an Item Report and Packet

  1. Sign in to the system if you have not already

  2. Ensure that you have added Written Comments and/or Speaker Sign-Up merge tags to the desired Report Design

  3. Navigate to the Meetings module:

    The Meetings Module option in the left-hand navigation menu.

  4. Select the agenda with the items you wish to show written comments and/or speaker sign-ups for:

    An example agenda tile in the Meetings module.

  5. Select the item with the written comments and speaker sign-ups you wish to show:

    An example item in Agenda view.

  6. Navigate to the View menu and select the Item Files option in the dropdown:

    The View menu and Item Files dropdown option for an example Budget Committee Report item.

  7. In the Item Reports section, confirm whether an item report with the desired written comments and/or speaker sign-up lists already exists for the item; create an item report for the item with the appropriate Report Design if one does not already exist, or edit an existing item report to use the appropriate Report design, if needed

    An example Budget Committee item report on the Item Files page.

  8. Click the Agenda button in the breadcrumb trail above the item’s name to return to Agenda view:

    The gray Agenda button in the breadcrumb trail of an example Item Files view.

  9. Navigate to the View menu and select the Agenda Files option in the dropdown:

    The View menu with the Agenda Files option highlighted.

  10. Generate an agenda packet for the meeting and ensure that the “Regenerate Agenda Item Reports” checkbox is checked

  11. Publish the packet to the Board Portal and Public Portal, or email your packet if desired


Show Written Comments and Speaker Sign-Ups After a Meeting

You can capture written comments and speaker participation in official meeting Minutes by configuring merge tags in Minutes designs. This ensures public input is included in accurate, complete post-meeting records.

Add Written Comments and Speaker Sign-Ups to a Minutes Design

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Minutes Design tile:

    The Minutes Design tile with a paper and clock icon.

  5. Click the Edit button (purple pencil icon) to the right of the Minutes design you wish to edit:

    The Edit icon to the right of an example Minutes item design.

    Note:

    You can also create a new Minutes design from scratch if needed. For instructions on how to create a Minutes design, view the Minutes Setup article.

  6. In the Content field, insert the [ITEM_WRITTEN_COMMENTS_APPROVED] merge tag wherever you want to pull all approved written comments into the Minutes, if desired:

    The Content field on the Edit Minutes Design modal.

  7. In the same Content field, insert the desired “Speaker Name” merge tag wherever you want speaker details to appear in the Minutes, if desired:

    The Content field on the Edit Minutes Design modal.

    • [SPEAKER_NAME]: Pulls the Speaker Names into a table

    • [SPEAKER_NAME_TYPE]: Pulls the Speaker Names and Type into a table

    • [SPEAKER_NAME_TYPE_TIME]: Pulls the Speaker Names, Type, and duration into a table

  8. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Minutes Design modal.

  9. Written comments and/or speaker participation have been added to the selected Minutes design; when Minutes that use this item design are generated, the written comments and speaker participation details added up until that point will be shown

  10. Repeat steps 5 through 8 to add written comments and speaker participation to other Minutes designs, as desired

Include Written Comments and Speaker Sign-Ups in Minutes

  1. Sign in to the system if you have not already

  2. Ensure that you have added Written Comments and/or Speaker Sign-Up merge tags to the desired Minutes Design

  3. Navigate to the Meetings module:

    The Meetings Module option in the left-hand navigation menu.

  4. Select the agenda with the items you wish to show written comments and/or speaker sign-ups for:

    An example agenda tile in the Meetings module.

  5. Click the Go to Minutes button:

    A white, rectangular Go To Minutes button below the User Menu and the Edit Agenda Settings button.

  6. Navigate to the View menu and select Minutes Summary in the dropdown list:

    The View dropdown menu with the Minutes Summary option highlighted.

  7. In Minutes Summary, confirm whether the Minutes have been built out; record roll call and add discussion text to sections and items as needed:

    The Minutes Summary view for an example City Council meeting.

  8. Click the Agenda button in the breadcrumb trail above the item’s name to return to Agenda view:

    The gray Agenda button in the breadcrumb trail of an example Minutes Summary view.

  9. Navigate to the View menu and select the Agenda Files option in the dropdown:

    The View menu with the Agenda Files option highlighted.

  10. Generate a Minutes file for the meeting

  11. Publish the Minutes to the Board Portal and Public Portal, or email your Minutes file to users if desired