May 20, 2026 Recreation Management Release Notes

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Released Enhancements

Assign Multiple Forms per Session/Facility with Advanced Fillable Forms

Important Note

The Advanced Fillable Forms tab is only visible for organizations with the Advanced Fillable Forms feature enabled.

Advanced Fillable Forms now has its own dedicated tab within both Sessions and Facility setup screens, making form management easier and more organized. You can now assign multiple fillable forms (up to 10) to a single session or facility and choose the order the forms appear in during checkout. Key enhancements include:

  • Dedicated Advanced Fillable Forms tab for simplified configuration

  • Assign multiple forms per session or facility

  • Required at Checkout option for individual forms

  • Customer form ordering using drag-and-drop or sort order controls

  • Individual form removal without affecting other assigned forms

Why This Matters

Organizations can now build more flexible and organized registration and reservation workflows by assigning multiple forms where needed. The dedicated configuration tab also makes setup easier to manage and maintain.

Automated Reminders for Incomplete Forms with Advanced Fillable Forms

We’ve added automated reminder emails to help remind participants complete required forms before their upcoming reservation or session begins. Participants with outstanding forms will receive an email prompting them to complete required documentation before their reservation or session. Key capabilities include:

  • Automatic reminder emails: Public users with incomplete forms will automatically receive reminder emails before their reservation or registration state date. By default, reminders are sent 3 days in advance, with configurable timing options available.

  • Customer reminder messaging: Staff can add custom messaging to reminder emails for both sessions and facilities, allowing organizations to include additional instructions or personalized communication.

Why This Matters

This enhancement helps reduce the manual effort involved in tracking down incomplete forms while improving participant readiness before arrival. Organizations can streamline follow-up processes, reduce day-of delays, and create a smoother check-in experience for both staff participants.
Advanced Fillable Forms Automated Reminder example.

Action Logging for Advanced Fillable Forms

System administrators can now track key staff activity related to Advanced Fillable Forms through both the global action log and the related session or facility logs. The following actions are now logged:

  • Adding or removing a form from a session or facility

  • Downloading a completed form

  • Completing a form on behalf of a resident

  • Turning the Required at Checkout setting on or off

Why This Matters

Administrators now have greater visibility into how fillable forms are being managed across the system. These logs improve accountability, support troubleshooting, and provide a clearer audit trail for staff activity related to forms.
Example of list of action log for the advanced fillable forms.

Improved Catalog Experience on Facility Grid and Map Views

We’ve improved the reservation form experience when selecting available facility time slots from the public catalog. Previously, reservation forms opened in a small popover. Forms now open in a larger, centered modal dialog across both facility grid view and facility map view on desktop and mobile devices. Enhancements include:

  • More space for reservation details

  • Improved scrolling and usability for longer forms

  • Cleaner, easier-to-read layout

Why This Matters

Residents can more easily complete facility reservations with a cleaner and more user-friendly experience across all devices. The updated layout improves visibility, usability, and overall reservation flow.

Desktop

Mobile