Create & Manage Fire/Safety Inspections

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Inspections can be added to properties already in the Fire and Safety system. This means a fire and safety record for that property already exists. Another inspection record can also be added to a property that has an earlier inspection. The only change is how the inspection record is created. This guide assumes the inspection is for a future date. It also assumes the inspection will be managed using the scheduling system.

Add a Fire/Safety Inspection

  1. Sign in to your site

  2. Navigate to Fire and Safety Inspections and select Add Record User interface for Fire and Safety Inspections with options to add records and view schedules.

  3. On the pop-up screen, fill out any applicable information in the search fields. Then click the Search buttonA form for searching parcels to add fire inspection details, with a highlighted search button.

  4. Select the parcel and click Add Inspection A parcel and its information are highlighted. The add inspection button is also highlighted.

  5. Select the Inspection Type from the dropdown Form fields for inspection type, next date, units, and certified mail number. The inspection type dropdown is highlighted.

  6. Click the Inspector and Calendar link to use the scheduling system Form fields for selecting certified mail date and inspector calendar options. The inspector and calendar link is highlighted.

  7. Use the Scheduling Tool to select an available inspector, date, and time for the inspection Schedule for inspectors on January 7, 2026, with highlighted permit review application.

  8. The record will populate with the selected information An inspection schedule with dates, inspectors, and time slots for appointments is listed clearly.

  9. If the inspection relates to an occupant at a specific location, ensure the Occupant Information is completed A form for entering occupant information, including name, address, and contact details.

    Note:

    If the occupant’s information is the same as the owner’s information, click the link Click Here to copy the owner’s information.

    A form for occupant information with a note and a link to copy the owner's details.

  10. Click Save Inspection to save and schedule the inspection Buttons for saving or canceling an inspection process are displayed on the screen. The save inspection button is highlighted.

  11. Complete the steps below to continue processing the inspection record


Edit an Existing Fire and Safety Inspection

  1. Sign in to your site

  2. Navigate to Fire and Safety Inspections, select List, and select a record List of fire and safety inspections with a highlighted inspection number in the fire and safety list navigation.

  3. If needed, adjust the Status Inspection form showing status options with 'Open' highlighted for selection.

    Note:

    This drop-down controls the overall status of the record and is linked directly to the Status tab.

    • Open: The record remains in the master list. The open record is tracked in reports and search requests for open records. Users cannot create a recurring inspection or create a re-inspection on an open record.

    • Fail: The record is marked as failed, closed, and placed in the record archive with a link to the property. The record will not display in the inspection module list unless "display all" is selected in the search list screen. A failed inspection status allows the user to create a re-inspection. Failing an inspection will trigger the system to ask if you wish to create a violation record based on the failure. If you say yes, the system will take you to a new violation record for you to complete the required process.

    • Incomplete: To be used when an inspection has been started but has not been finished for various reasons

    • Closed: This status is used when an inspection will not have a pass or fail result. It also removes the inspection from the open list.

    • Requested, Reschedule Request, To Be Canceled, and Canceled: When the Citizen Portal is activated for a customer, the public can use it. The public can request inspections. They can also cancel or ask to reschedule inspections.

  4. Configure the remaining Inspection fields as needed

  5. Navigate through the remaining tabs and fill them out as needed:

    • Codes: This tab is identical to the Codes tab in the Violation (citation) module. It lets municipalities manage code violations. This includes local, state, or national codes within a fire safety record.Inspection interface showing the amount due and navigation tabs, including the codes category.

    • Contacts: View associated contacts for the record and add additional contacts if needed An inspection interface showing associated contacts and action options for managing records.

    • Tickets: Add any relevant court tickets to the record An inspection dashboard showing the tickets section with options to add and manage tickets.

    • Checklists: Fill out any applicable checklists for the inspection. The checklist is linked to the specific inspection type selected. For fire and safety, checklists are found under a separate tab. This is different from how other modules handle checklists. The tab is inside the inspection record. Learn how to Create Checklists.
      A highlighted checklists header for assembly general fire inspection.

    • Fees and Invoices: Add and manage fees, create invoices. Then, apply payments to the record. Individual fees can be linked to the actual inspection record. This allows billing for recurring inspections. This includes billing for occupancy, licensing, and fire/safety. It covers annual or other cycle billing.Overview of inspection fees, including total amount due and detailed charges. The Fees and Invoices header is highlighted.

    • Documents: Attach files to the record, if needed Inspection interface showing options to upload documents and save the inspection.

    • Certificates: Add and manage certificates for the inspection Inspection interface showing the 'Certificates' tab and the related issued certificates section.

    • Status: The Status tab helps control how inspections move. Inspections go to the right departments for review and approval. This happens before the inspection gets final approval.The inspection status section with options for routing details and actions is displayed.

  6. Click Save Inspection Buttons for saving, canceling, and printing inspection options are displayed. The save inspection button is highlighted.

Inspection Fields

Inspection details for the property, including inspector and schedule information.

  • Inspection # (Number): Will automatically populate with the next available number in the system

  • Status: If an inspection is scheduled in advance on the calendar, leave the status field as open. If the inspection has already been completed, change the Status field as needed. If an inspection fails and is then saved, the system will ask a question. It will ask if a violation record should be created based on the failure. If the user confirms “yes”, the system will take them to a new violation record. There, they can complete the required process.

  • Inspection Type: The drop-down list will populate with the available inspection types for the module

  • Next Inspection Date: The next inspection date is used to schedule the next recurring inspection. This happens based on a completed inspection. That completed inspection must have a status of "Pass".

  • # of Units: Enter the number of units that are included in the inspection

  • Resolve By Date: Set the date that the inspection will need to be resolved by

  • Inspector and Calendar: Choose an inspector from the drop-down or use the calendar link to schedule

  • Signatory Title: The signatory title field is used to identify the title of the person issuing the approval. The signatory title allows the issuing user to select what title is needed for the specific record.

  • Secondary Inspector: Select a secondary inspector for the record, if applicable

  • Inspection Start and End: Select the Start At date for the inspection. Then, enter the time needed for the inspection. Do this if the calendar is not used for scheduling. The system defaults to 1 hour from the start time. This can also be the time that was set during implementation. The end date and time are very important for final inspections. This is because that date is tracked in all reports. It is also tracked in some placards.

  • Requestor Email: If applicable, enter the email address for the requestor of the inspection

  • Canned Response: Choose to use a canned response for notifications

  • Inspection Comments: Inspectors should enter detailed information about the inspection results. For failed inspections, this includes actions needed to meet the rules and fix the failure. For inspections that pass, the inspector should at least note: "no issues were identified" in this field. By default, this text field will print on many forms and letters.

  • Occupant Information: This data will be stored in the property record at the parcel level.