General Admin Guide

This guide provides direct links to resources for users who have General Admin access.

Log In

• Sign in to Your Site

• Dashboard Overview

Help Center/Support

• Get Started with the Help Center

• Support

• Access Help Center and Support Training

Set Up Groups

• Add a Public Group

• Add an Internal Group

Add and Manage Users

• Member List Upload and Download

• Add a Public Contact

• Add an Internal Contact

• Add Users to an Internal Group

• Assign a User Role

• View the Number of Public Subscribers

• Bulk Upload Subscribers Training

• Remove Contacts Training

Public Sign Up

• Public Sign-Up Page

• myAlerts Mobile App for Public Subscribers

• Public Weather Alert Sign-Up Options

Send Alerts

• Send Alert Form

• Send an Alert Training

• Send Alert Form: Map Selection

• Create an Alert Template

• Create and Use Templates Training

• Create & Manage Scheduled Alerts

• Add Public Link to Message

• Text-to-Speech Best Practices for Internal and Public Alerts

• History/Reports

Send Polls

• Send a Poll

• Send a Poll Training

• Create a Poll Template

CivicReady Mobile App

• Download the CivicReady App

• Mobile App Training

• Create and Manage Alerts in the CivicReady App

• Create and Manage Polls in the CivicReady App

• Create a Secure Chat in the CivicReady App

• Secure Chat Training

Add and Manage Tasks

• Create and Manage Task List Templates

• Activate a Task List

• Task Lists Training

Add and Manage Keywords

• Assign a Keyword

• Keywords Training